1. Scope

This Privacy Policy applies to our public website, downloadable tools (including the Free Pomodoro Timer), newsletters, customer support channels, and mobile apps distributed through Google Play, the Apple App Store, or any other official platform. If a specific product has additional terms, we will show those before you use that product.

2. Information we collect

The information we collect depends on how you interact with us. We collect:

  • Information you provide directly. Account or subscription details, feedback messages, survey responses, purchase information, and any attachments you send to our support team.
  • Automatically collected data. Log files, IP address, device and browser type, app version, in-app events, crash reports, inferred location (city/country), cookies, pixel tags, and similar technologies that measure how the Services are used.
  • Data from partners. App stores, payment processors, analytics providers, or marketing platforms share limited data with us (for example, to confirm a purchase or to deliver an email you opted into).

3. How we use information

We use personal information to:

  • Provide, personalize, and maintain the Services;
  • Send transactional messages, product updates, and educational content you ask for;
  • Monitor performance, fix bugs, and protect our Services from abuse;
  • Analyze aggregated usage trends to improve content and user experience;
  • Comply with legal obligations and enforce our terms.

In regions that require a legal basis (such as the EEA or UK) we rely on consent (for optional communications), performance of a contract (when you ask us to deliver a Service), legitimate interests (to secure and improve the Services), and compliance with legal duties.

4. When we share information

We only share data with parties that help us operate the Services or when we must do so by law. Typical recipients include:

  • Hosting, analytics, crash-reporting, email delivery, and customer-support vendors (for example infrastructure or inbox providers) under strict confidentiality terms;
  • Payment processors and app store partners who facilitate purchases or distribute the apps on our behalf;
  • Public authorities, when we believe disclosure is required to comply with the law, respond to lawful requests, or protect our rights;
  • A new owner if we undergo a merger, acquisition, or other corporate transaction (you will be notified beforehand).

We do not sell personal information or allow third parties to collect it for their own marketing without your consent.

5. Cookies and tracking technologies

We use cookies, local storage, and similar technologies to keep you signed in, remember preferences, measure analytics, and safeguard the Services. You can adjust your browser or mobile device settings to refuse cookies, but some features may not work as intended. When required, we display a cookie banner to capture consent before non-essential cookies run.

6. Mobile app & Google Play disclosures

Our mobile apps only request the minimum permissions needed to deliver core functionality (for example, network access, notifications, or vibration for timer alerts). The apps:

  • Sync usage data with our analytics and crash-reporting tools to keep the experience reliable;
  • Store preferences (timer length, reminders, etc.) locally on your device unless you choose to back them up with a cloud account;
  • Do not access your contacts, photos, microphone, or location unless explicitly stated inside the app experience;
  • Comply with Google Play Developer Program policies and other platform rules. Any new permission or data type will be listed inside the app and reflected in the Google Play Data Safety form.

7. Retention and security

We keep personal information only as long as necessary for the purposes described above or as required by contract or law. Backup archives may persist for a limited time. We apply reasonable technical and organizational safeguards (encryption in transit, access controls, monitoring) but no system is perfectly secure, so please contact us immediately if you suspect unauthorized use of your account.

8. Your choices and rights

  • Opt out of marketing emails by clicking “unsubscribe”.
  • Disable analytics cookies through your browser or the cookie banner (where available).
  • Contact us to access, correct, export, or delete personal information. If you are in the EEA, UK, Brazil, or similar jurisdictions, you also have the right to object to processing or lodge a complaint with your local data authority.

Requests can be sent to [email protected], and we will respond within the timelines set by applicable law.

9. Children’s privacy

Our Services are designed for people who are at least 13 years old (or older, where local laws require). We do not knowingly collect personal information from children. If you believe a child has provided personal data, please contact us and we will promptly delete that information.

10. Changes to this policy

We may update this Privacy Policy to reflect new features, legal requirements, or best practices. The “Last updated” date below tells you when the latest revision went live. We will notify you through the Services or email when a material change occurs.

11. Contact us

If you have questions, privacy requests, or feedback, email [email protected] or visit thesmallsuccess.com/contact. We’re committed to answering every request.