Setting up your mobile service doesn’t have to be a hassle. If you’ve just received a new Rogers SIM card—whether for a phone upgrade, a new plan, or a replacement—you’re only a few steps away from full activation. This guide will walk you through everything you need to know about how to activate your Rogers SIM card in 2025.
Why Activating Your Rogers SIM Matters
- Your phone number is associated with the correct SIM.
- You can access Rogers wireless services.
- Your mobile plan is applied to the new SIM.
Whether you're a new customer or switching to a new device, activation is a quick and simple process.
What You’ll Need
- The new Rogers SIM card
- Your Rogers phone number (if you're an existing customer)
- IMEI number of your device (Dial *#06# to get this)
- Rogers account login info (for online activation)
Option 1: Activate Your SIM Card Online
The easiest and fastest method is through the Rogers Self-Serve portal.
- Go to the Rogers SIM Activation Page
Visit https://www.rogers.com/consumer/wireless/sim-card - Log in to MyRogers
Use your Rogers account credentials to sign in. - Select ‘Change SIM Card’ or ‘Activate SIM’
Navigate to the device or line you want to update. - Enter the New SIM Number
The number is printed on the back of the SIM card. Enter it exactly as shown. - Confirm & Submit
Review your details and click “Submit.” The activation typically takes a few minutes, but can take up to 15. - Restart Your Phone
Power off and on your phone to complete the process.
Option 2: Activate Your Rogers SIM by Phone
Prefer speaking with someone? You can call Rogers customer service to activate the SIM for you.
- Phone: 1-888-764-3771
- Available 24/7, though wait times vary.
Tip: Call from a different phone than the one you're activating.
Option 3: Visit a Rogers Store
If you need in-person help, bring your SIM and ID to a Rogers retail store near you.
- A store associate will help you:
- Insert and activate your SIM
- Ensure your device is compatible
- Set up your Rogers services on the spot
Find locations at https://www.rogers.com/stores
How to Know Your SIM Is Activated
- Your phone will show signal bars and “Rogers” in the status bar.
- You can make calls, send texts, and use data.
- You’ll receive a confirmation message via SMS or email.
Troubleshooting Tips
- Restart your phone after SIM insertion.
- Ensure the SIM card is properly inserted.
- Double-check you entered the correct SIM number.
- Confirm your phone is unlocked if it’s not from Rogers.
- Contact Rogers support if you still experience issues.
eSIM Activation with Rogers (2025 Update)
If you're using an eSIM-compatible device (e.g., iPhone 14, Google Pixel 7), you can activate your plan digitally without a physical SIM.
- Log in to MyRogers.
- Choose your device and select "Activate eSIM."
- Scan the QR code sent to you or follow on-screen steps.
- Wait for the connection to be established, then restart your phone.
Learn more: Rogers eSIM Support
Switching from Another Carrier to Rogers?
- Do not cancel your old provider yet.
- During SIM activation, Rogers will ask for your old number and will port it.
- You'll receive a confirmation text from your previous carrier. Reply “YES” to approve.
- Porting typically completes within a few hours.
FAQ
Q: How long does it take to activate my Rogers SIM card?
A: Activation is usually instant or takes up to 15 minutes. In rare cases, it may take a few hours.
Q: Can I activate my Rogers SIM without an account?
A: No, you need a Rogers account. If you're a new customer, you must create one or visit a Rogers store.
Q: I entered the wrong SIM number. What should I do?
A: Contact Rogers support immediately to reset the activation and enter the correct number.
Q: Can I use my old phone with a new Rogers SIM?
A: Yes, as long as the phone is unlocked and compatible with Rogers’ network.
Q: Do I need to activate replacement SIMs after a lost/stolen phone?
A: Yes, you’ll need to link the new SIM to your existing number via your Rogers account.
Conclusion
Activating your Rogers SIM card in 2025 is easier than ever. Whether you’re doing it online, over the phone, or in-store, the process is fast, secure, and straightforward. Make sure you have your SIM number and account details ready, and you'll be connected in no time.
For the latest support, always visit Rogers Wireless Help.
Ready to activate? Log in to MyRogers and get started today!
